FAQ

FAQ

Frequently Asked Questions

You do. They are your team member. You assign their daily tasks, invite them to your meetings, and communicate with them directly (Slack, WhatsApp, etc.). OBM Solutions manages the HR side—payroll, leave, and performance reviews.

We offer a Replacement Guarantee. If the assistant isn’t the right fit in the first 3 months, we will recruit and place a new candidate at no extra cost to you.

You have the option of a Dedicated (Full-Time) assistant who works only for you, or a Shared (Half-Day) assistant. We recommend Full-Time for maximum impact and focus.

Our assistants come equipped with their own high-speed internet, backup power (UPS), and laptops. You only need to provide access to your specific business tools (e.g., your CRM login, email account).

We handle everything. You pay OBM Solutions (a B2B service provider). We employ the staff. You have zero employee tax or labor law liability in the UK or South Africa.

Absolutely. We take data protection seriously. All OBM Solutions staff sign strict Non-Disclosure Agreements (NDAs) and we are fully compliant with GDPR standards. Additionally, because our staff are based in South Africa, we also adhere to the POPIA (Protection of Personal Information Act) regulations, ensuring a dual layer of legal protection for your privacy.

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