Operations Manager
Get Your Brain Back.
A dedicated Operations Manager to guard your time, clear your to-do list, and ensure you get paid.
The Right Hand
Your business is growing, but your backend is breaking. You have 4,000 unread emails. You missed a client invoice. You double-booked a podcast interview. You are operating in “Reactive Mode”—constantly putting out fires instead of building the business.
An Operations Manager is the calm in the chaos. They don’t just “do tasks”; they build systems.
What They Do For You:
- Inbox Triage: They process your email twice daily—archiving spam, flagging urgent items, and drafting replies for you to approve.
- Calendar Tetris: They manage your schedule, protecting your “Deep Work” blocks and handling all rescheduling negotiations.
- Client Onboarding: When you close a deal, they send the contract, the invoice, and the welcome packet. You just show up to the first call.
- Billing & Finance: They chase unpaid invoices, reconcile expenses in Xero, and ensure cash flow is actualized.
- Customer Support: They act as the first line of defense for client queries, solving minor issues without involving you.
The “Managed” Difference
Trust is everything with an Ops role.
- Vetted for Integrity: We conduct strict background and reference checks.
- Security First: All our staff use LastPass/1Password so you never have to share raw credentials.
Tech Stack They Know
- Gmail / Outlook (Inbox Zero Methodology)
- Calendly / Acuity
- Xero / QuickBooks
- Slack / Asana / ClickUp
- DocuSign / PandaDoc
- HubSpot CRM
Who Is This For?
- Coaches who feel disorganized or overwhelmed.
- Founders who are losing money because of “admin leakage” (missed invoices, forgotten leads).